Support

Need Help?

Our team is here to assist with questions related to your Alphaledger applications and services.

If you are experiencing issues with your account, have questions about platform functionality, need assistance with onboarding, or would like to report a problem, please contact our support team:

Email: support@alphaledger.com

What to Include

To help us resolve your request as quickly as possible, please include:

  • Your name and organization
  • The application you are using (Dominium or Vulcan Forge)
  • A detailed description of the issue or question
  • Any relevant screenshots, error messages, or transaction references

Support Hours

Our support team monitors requests during normal business hours and will respond as quickly as possible. Requests received outside business hours will be addressed on the next business day.

Security Notice

For your protection, please do not send passwords, private keys, seed phrases, or other sensitive credentials through email. If additional verification is required, a member of our team will provide secure instructions.

Engineering yield for a new generation.

Alpha Ledger Technologies, Inc. is a technology company specializing in blockchain financial products. By accessing this website and the services offered, you agree to the terms and conditions or other agreement provided by Alphaledger. This site is for informational purposes only and is not considered to be an offer to sell, or a solicitation of an offer to purchase, any security or financial product. The material contained herein is not intended to provide advice or be a recommendation related to any investments, financial products, legal, regulatory, or tax advice. Alpha Ledger Technologies, Inc. is not registered as a broker dealer with the U.S. Securities and Exchange Commission (SEC), nor is it a member of a self-regulatory organization such as the Financial Industry Regulatory Authority, Inc. (FINRA), Municipal Securities Rulemaking Board (MSRB), or the Securities Investor Protection Corporation (SIPC).

Alphaledger is the marketing name of Alpha Ledger Technologies Inc., and its subsidiaries, who provide blockchain technology, smart blockchain-related products, and blockchain support services.

Affiliates of Alpha Ledger Technologies, Inc. include an SEC registered transfer agent, Alpha Ledger TA, LLC (“ALTA”), Alphaledger Markets, Inc., (“ALM”), a broker dealer, registered with SEC, FINRA, the MSRB and SIPC, and an investment manager, Alphaledger Investment Management, LLC (“ALIM”). Check the background of ALM and ALIM on FINRA's BrokerCheck.

© 2025 Alpha Ledger Technologies, Inc.

Alphaledger.

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